With judges looking through numerous entries in Each individual class – you should support them comprehend what it is you’ve carried out that’s so extraordinary! What has it delivered for your enterprise? What may have occurred if you hadn’t long gone ahead?
Benefit from 25 yrs of CX abilities, leverage expertise and experience in your Get in touch with channel, and obtain way in pursuit of planet-course CX mastery.
Supervisor Globe Class CX Certification is predicated on 85% of customers remaining All round really pleased (top box reaction) with the Agent who dealt with their simply call, as well as their get in touch with was solved.
The Globee Awards for Customer Excellence can be a prestigious recognition program that celebrates organizations and individuals who have shown unparalleled commitment to obtaining customer excellence.
It’s simple to have a look at an entry variety and sense overwhelmed with the activity ahead. But The main matter is usually to attempt to make your entry unforgettable.
All entry submissions needs to be concluded exclusively by way of our on-line System. Whilst supporting materials is not really necessary, we really suggest including it.
Our team would be satisfied to give you a simply call to assist you to double-Check out your probabilities of good results and reveal our pricing selections. You could Get in touch with Improve through our Call variety or e-mail specifically by means of [email protected].
FCR/CX is judged employing a bare minimum sample dimension of 800 customer Dwell telephone surveys taken from the random selection of phone calls that reflects the Business's precise connect with variety quantity.
Once you’ve grabbed the judges’ awareness you have to retain it by data, points and evidence that substantiate your statements. Judges hardly ever just need to learn about That which you did, it’s also vital you explain to them the effects, as well.
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We thank our EMEA 2024 winners for their continued support and partnership with Cisco CX, and we’re on the lookout forward to observing what else can be achieved with each other.
Hero Sandra Huber, VP of ÎT Infrastructure at adidas, collaborated with Cisco CX to further improve visibility into components and software lifecycle for greater than 20,000 products by CX Cloud. In addition, the adidas and CX teams worked together to apply Catalyst Heart as part of the adidas network automation method. Now, with much better visibility into their belongings, the adidas workforce could be a lot more proactive to work their IT network automatic plus more efficient.
Supporting product can be provided as Internet site backlinks or attachments through the read more submission procedure. No physical supporting materials is required; we accept only digital submissions.
A minimal sample dimension of 400 customer surveys taken from a random selection of customers who employed your IVR.